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Kona

Kona Hei Hei CR 29er 2021 Full Suspension MTB - Dark/Metallic Green

£3,699.00
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

Warranty

Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email ([email protected]). Please note that our Aftersales Department's operating hours are 09:00AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes;

  • Any normal wear and tear from using the product
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike
  • E-bike batteries and associated componentry

Returns

We operate a 365-day return policy so that you can purchase with complete peace of mind.

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via any courier/delivery service that you choose.

Please contact us in advance if you wish to return a bike

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £40.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue.

Returns Form

Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

· Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts,bibshorts, tights, etc

· Downloadable software products

· Some health and personal care items

· CD/DVD's or software that have been opened

· Any Food or drink products that, upon return, will be within 3 months of the sell-by date

· Gift cards

· Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Cycle Solutions Head Office
6 Europa way
Fforestfach
Swansea
SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us at [email protected].

Warranty

Uprise offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015.

In the unfortunate event of your purchase being affected by a warranty-covered fault, please inform us by email ([email protected]).

Please note that our Aftersales Department's operating hours are 08:30AM to 17:30PM Monday to Friday.

Once a warranty claim has been placed, we will review the claim and advise on an appropriate course of action, please do not return your item until you have spoken to an advisor.

Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case.

Most bikes and accessories are covered by a standard manufacturer's warranty but please be aware that there are faults/issues that are NOT covered by your warranty. This includes.

  • Any normal wear and tear from using the product.
  • Improperly installed or repaired products (always follow the instruction guides for any product set-up or installation)
  • Modifications to products
  • Stripped pedal threads - a comprehensive guide on the correct installation of pedals is sent out with every bike.
  • E-bike batteries and associated componentry

Returns

We operate a 365-day return policy so that you can purchase with complete peace of mind.

Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via any courier/delivery service that you choose.

Bikes

Please contact us in advance if you wish to return a bike as Collect+ will not accept large items

If a bike needs to be returned due to an incorrect size being ordered, or the item is no longer wanted or ordered in error, then collection can be arranged at a cost of £40.00. If you do not wish to use our collection service then any alternative return method will need to be arranged at your own cost.

Any Other Returns

Before sending your item back, please download and complete our returns form, completing all relevant sections and including this with your return - if your item is returned without the form included it can take significantly longer to correctly process the item and review the issue..

Returns Form

Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.

If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.


Additional non-returnable items:

Any products that due to hygiene reasons, cannot be returned. This includes all undergarments (including socks) as well as padded shorts, bibshorts, tights, etc

• Downloadable software products

• Some health and personal care items

• CD/DVD's or software that have been opened

• Any Food or drink products that, upon return, will be within 3 months of the sell-by date

• Gift cards

• Customised bike orders

Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected.

Please do not send your purchase back to the manufacturer.

Returning a product under the WEEE Regulations.

What do the WEEE regulations mean?

WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items. The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals.

As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn't end up in landfill.

Old products must be returned directly to our shop or head office (details below) within 28 days of your new purchase, clearly marked as WEEE.

Uprise Bikes

6 Europa way

Fforestfach

Swansea

SA5 4AJ

Disposing of equipment yourself

If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process.

You can locate your closest collection site by entering your postcode at www.recycle-more.co.uk

What products fall under WEEE Regulations?

As part of the WEEE regulations, all electrical and electronic goods produced after August 2005 that fall under WEEE regulations should be clearly marked with a crossed-out bin symbol which means they should not be included with household waste so that they can be recycled

As a responsible retailer we take all steps possible to ensure that our business meets all requirements of any EU & UK consumer protection laws, particularly the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013 and other legislation specific to the products that we sell.

If you have any concerns or questions regarding this process, please contact us at [email protected].

Kona Hei Hei CR 29er 2021 Full Suspension MTB - Dark/Metallic Green

Season:2021

Brand:Kona

Code:B21HHC

The Hei Hei CR marries practical and sleek to produce a workhorse of a bike. A Shimano XT/SLX 12-speed drivetrain provides reliable shifting across a broad 10-51t gear range. A Fox Float 34 SC Performance fork and DPS Evol Performance rear shock add 120mm of suspension front and rear. The Kona Race Light Carbon frame with updated geometry is the perfect base for riders whether they’re smashing lines between the tape or on their local singletrack.
 
KONA CARBON:
Designed to be lightweight and built to demanding standards. Carbon fiber has long been praised for its weight and strength, but rather than chase grams, we place our efforts on the performance that is possible when the right high-modulus fibers are in the right places. Our designers work very closely with our manufacturer to ensure there is no compromise to the desired ride characteristics, durability and – finally – weight stipulations that we expect from our bikes.
 
INTERNAL HEADSET:
Bearing cups are actually pressed into the frame and are easily removable. An internal headset also reduces stack height, so the height of the stem and bars are more adjustable, giving the rider the best fit possible.
 
TAPERED HEAD TUBE:
More girth at the bottom of the head tube better distributes shock force, prolonging the bearing life of the headset itself and eliminating brake shudder, while providing confident steering performance. The inherent strength of its triangular design also means a stronger steering position and improved balance, giving the rider more control in rough terrain. A zero-stack, tapered head tube also puts strength where the load is going—into the lower headset cup—maximizing bearing durability where it’s needed.
 
TUBELESS COMPATIBLE RIMS:
Tubeless rims allow for tires with more puncture resistance; the ability to run lower tire pressure, which provides better tire grip on the trail; lower rolling resistance; and weight savings over traditional tube and tire systems.
 
12x148mm AXLE:
12x142mm, 12x148 and 12x157 rear axle standards provide two major advantages to the Kona rider: the 12mm diameter of the rear axle provides the rear hub and frame with a stiff interface, while the 142/148/157mm outer diameter of the hub allows the wheel to be quickly and properly positioned in the frame before the rear axle is inserted. For 2017, you’ll see the 12x148 Boost standard in the mix. Boost spacing provides more tire clearance at the chainstay yoke, while the rear wheel is stiffer and more durable relative to a 12x142 thru-axle.
 
FUSE INDEPENDENT SUSPENSION:
The Fuse Independent Suspension is designed to be as lightweight and efficient as possible, oriented specifically for the demands of the modern XC trail rider. Like all of our suspension platforms, the Fuse IS is designed around a single pivot with a predictable leverage ratio for a responsive, snappy feel. Built for our Hei Hei platform, the frame features a seat stay that relies on small degrees of frame flex rather than a pivot at the seat and chainstay junction. The result is an efficient, laterally stiff suspension system that takes weight savings to a new level.
Bike Despatch
Technical Information
  • FRAME: Kona Race Light Carbon 120mm Travel
  • REAR SHOCK: Fox Float DPS Evol Performance
  • FORK: Fox 34 Float SC Performance 120mm Tapered 110mm Spacing
  • CRANKARMS: Shimano SLX 12spd
  • CHAINRINGS: 34t
  • B/B: Shimano PF92
  • PEDALS: n/a
  • CHAIN: Shimano Deore 12spd
  • FREEWHEEL: Shimano SLX 10-51t 12spd
  • R/D: Shimano XT 12spd
  • SHIFTERS: Shimano SLX 12spd
  • BRAKE CALIPERS: Shimano SLX
  • FRONT BRAKE ROTOR: Shimano RT76 180mm
  • REAR BRAKE ROTOR: Shimano RT76 160mm
  • BRAKE LEVERS: Shimano SLX
  • HEADSET: FSA No.57E
  • HANDLEBAR: Kona XC/BC 35
  • STEM: Kona XC/BC 35
  • SEATPOST: Fox Transfer 31.6mm
  • SEAT CLAMP: Kona Clamp
  • GRIPS: Kona Key Grip
  • SADDLE: WTB SL8
  • FRONT HUB: DT Swiss 370 110x15mm
  • REAR HUB: DT Swiss 370 148x12mm
  • SPOKES: Sandvik Stainless Black 2.0/1.8 Butted
  • RIMS: WTB KOM Light i27 TCS 2.0
  • FRONT TYRE: Maxxis Rekon EXO TR 3C 29x2.25"
  • REAR TYRE: Maxxis Rekon EXO TR 3C 29x2.25"

 

Please Note – Whilst we endeavour to provide up to date information, manufacturers specifications and design can change without prior notice.

 
Sizing Information

Height (Inches)

Height (Metric)

Inseam (Inches)

Inseam (Metric)

Size

4'10"-5'1"

147-155 cm

24”-27”

61-69 cm

X-Small

5'0"-5'3"

152-160 cm

26"-29"

66-74 cm

Small

5'2"-5'7"

157-170 cm

27"-30"

69-76 cm

Small/Medium

5'6"-5'10"

168-178 cm

29"-31"

74-79 cm

Medium

5'9"-6'0"

175-183 cm

30"-33"

76-84 cm

Medium/Large

5'11"-6'2"

180-188 cm

32"-35"

81-89 cm

Large/X-Large

6'1"-6'5"

185-196 cm

33"-36"

84-91 cm

X-Large

 

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